A Three-Step Process
As more and more evidence supports the many uses of immersive technologies across healthcare, we need a process for determining the right solutions to achieve your desired outcomes.
Example: Empathy & Effective Communication
Step 1. Identify your required learning tasks
What if our goal was to build empathy and improve communication skills in a senior care setting? How might we help new direct care workers build actionable empathy and learn how to communicate effectively in challenging situations?
In this case our three learning tasks are i) information gathering; ii) experiencing examples of effective communication; and iii) empathy building.
Step 2. Identify the relevant brain regions involved
The cognitive system gathers information, the experiential system represents examples of effective communication and the emotional system builds empathy.
Step 3. Determine the most effective learning solution
Now we can explore potential learning solutions based on what we've gathered in the first two steps.
Option One: PowerPoint & Computer-Based Training
Although they are two of the most commonly available training tools today, these tools only engage our cognitive system, and thus gather only information. They come up short when it comes to experiencing effective communication and building empathy.
Option Two: Interactive Storytelling
Interactive storytelling in virtual reality broadly engages the cognitive, experiential and emotional learning systems in synchrony. This approach allows us to gather knowledge, experience effective communication and build empathy quickly and effectively.
It is by transporting users into a narrative where they can walk a mile in another's shoes that we are able to simultaneously gain information, improve communication skills and build empathy in learners.
Our learning outcomes and user feedback
How can we help?